Before you check in you must become acquainted with the new ministry of health regulations:

  • Before check-in you should disinfect your hands as described on a notice board and put on disposable gloves.
  • It is required that you complete a preliminary qualification questionnaire and have your temperature taken.
  • You have to wear a mask at all times during the check-in procedure. You can obtain a mask in Reception.
  • Only one person is allowed at the reception desk with a safe distance of min. 2 metres between people.
  • You must not step beyond warning signs on the floor.
  • You must wear a mask at all times in public places such as corridors, lifts and all other public areas.
  • Before you use the lift disinfect your hands. There can be no more than 2 persons in the lift.
  • When you collect your meal you must avoid any contact with the person who has brought it.
  • Any contact with maintenance and cleaning staff is forbidden.
  • Check-in hours may be changed.
  • Only registered guests (with completed check-in) can use the hotel.
  • The maximal number of guests in the hotel is calculated on the basis of the number available rooms multiplied by two persons.
  • You must inform the Reception any time you need room service by pressing the call button in your apartment. Room service cost is 35 PLN per single service.
  • The preferred payment method is by credit card.
  • Any symptoms of COVID-19 must be immediately reported to Reception and the receptionist’s instructions must be followed.
  • The hotel will do their best to prepare and run the hotel according to the ministerial guidelines and shall not be held liable for any COVID-19 infection during or after your stay.

Legal grounds: